Privacy Policy

Introduction

At RentRescore, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rent reporting service. Please read this policy carefully to understand our practices regarding your personal data.

Last Updated: March 7, 2025

Information We Collect

Personal Information

• Name, address, email address, and phone number
• Date of birth and Social Security Number (for credit bureau reporting)
• Current and previous rental addresses
• Monthly rent amount and payment history
• Payment method information

Rental Verification Information

• Lease agreements or rental contracts
• Rent payment receipts or confirmations
• Bank statements showing rent payments
• Landlord contact information (if provided)

Technical Information

• IP address and browser information
• Device information
• Usage data regarding your interactions with our website

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our rent reporting service
• To verify your rental information and payment history
• To report your rent payments to credit bureaus
• To process your subscription payments
• To communicate with you about your account
• To respond to your inquiries and support requests
• To improve our website and services
• To comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

Credit Bureaus

Your rent payment history will be reported to major credit bureaus including TransUnion, Equifax, and Experian for the purpose of building your credit history.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information where required by law, governmental request, or to protect our rights.

Business Transfers

If RentRescore is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

We Do NOT:

• Sell your personal information to third parties
• Share your information with marketers for promotional purposes
• Allow third parties to access your data for purposes unrelated to our service

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive information
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to credit reporting regulations)
• Opt-out of certain communications
• Request information about how your data is used

To exercise these rights, please contact us at [email protected].

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically includes:

• Account information for as long as your account is active
• Payment records as required by financial regulations
• Rental verification information for the duration of our service to you

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these specific rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]